Do you offer refunds?

Dale Ann Gomez -

We do not offer refunds. You can first sign up for a non-expiring free demo that gives you free access to thousands of videos as well as the ability to try out our extensive features such as playlists, your account Dashboard, and tests.  The purpose of this non-expiring free trial is so you can test bandwidth, preview actual training lessons and view all of the features prior to purchase.

Because of our non-expiring free trial, we do not provide refunds on any subscription plan.

Customers can easily cancel their subscription at any time from within their 'My Account' page. Once canceled, your subscription will not automatically renew and you'll have access to the training library through the end of your plan. If you would like more information on determining when your auto-renewal date is, please refer to this Helpdesk article.

If you would like to sign up for our free trial before making a purchase decision, please refer to this Helpdesk article for instructions on how to access the Demo Account.

For further information, please refer to our Terms and Conditions.

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